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Quick Answers
How do I know what size to buy?
To find the perfect fit for your pup, check out our sizing chart.
Can I change or cancel my order?
You can request a change or cancel your order by contacting our support team within 2 hours of placing it.
Can I update my shipping address?
Contact our support team as soon as possible if you need to update your shipping address.
How can I track my order?
Once your order ships, you will receive tracking information by email.
Why hasn't my tracking updated?
Tracking updates may take some time after collection by the carrier. Please contact support if there are extended delays.
What happens if my package is marked as delivered but I haven't received it?
Please check around your property and with neighbors first. If you still cannot locate your package, contact support.
What is your return and warranty policy?
For complete details, please review our return and warranty policy.